FAQ
Question
Can I ship to an address other than my billing address?
Why don't you have a toll-free number?
Will you ship to internationally?
Why did my payment not go through?
Will I be sent a tracking number?
When will my package ship?
According to the carrier, my package was delivered to my front door and now it's gone! What do I do?
The package I received from cnnprtech.com looks like it was damaged in shipment. What do I do?
Who do I contact if I received the wrong item in an order?
Who do I contact if I am missing an item from an order?
What is the status of my RMA (Return Merchandise Authorization)?
When will a replacement be sent?
Can I add an item to or remove an item from my order?
Can I change the shipping method for my order?
How can I cancel my order?
Who do I contact if I need to return an item?
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